Privacy Policy

1. Introduction

Zapid AI (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI-powered products. Please read this policy carefully. If you disagree with its terms, please discontinue use of our services. This policy is governed by the laws of India, including the Digital Personal Data Protection Act 2023 and other applicable regulations. As we take on users in other jurisdictions, we will extend our practices to meet additional obligations that apply to them (such as the EU GDPR).

2. Information We Collect

We collect information you provide directly to us, including:

• Email address when you join our waitlist or contact us
• Name and preferences when you create an account
• Usage data and interactions with our AI products
• Technical information such as IP address, browser type, and device details

3. How We Use Your Information

We use the information we collect to:

• Send you product updates, launch announcements, and early access invitations
• Improve and personalise your experience across our products
• Respond to your enquiries and provide customer support
• Analyse usage patterns to build better AI features
• Comply with legal obligations

4. Your Consent

Where we rely on your consent to process your personal data, that consent is specific, informed, and freely given. You may withdraw your consent at any time, and doing so is as easy as giving it — for example, by using the unsubscribe link in any email or by writing to us at privacy@zapidai.ai. Withdrawing consent does not affect processing already carried out, and we will stop the relevant processing promptly once you withdraw.

5. Privacy by Default

Privacy is a core principle at Zapid AI, not an afterthought. As we launch products that handle sensitive information — such as health data, travel plans, or financial details — that data remains yours. We do not sell your personal data to third parties, and we will not use your data to train AI models without your explicit consent. Each product is designed with data minimisation in mind: we collect only what is necessary to deliver that specific service, and each app will carry its own privacy notice describing exactly what it collects and why.

6. Data Sharing

We do not sell, trade, or rent your personal information. We may share data with:

• Service providers who assist in operating our platform (e.g. email delivery, cloud hosting) — bound by confidentiality agreements
• AI model providers necessary to power product features — only the minimum data required
• Legal authorities when required by law or to protect our rights

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Waitlist email addresses are retained until you unsubscribe or request deletion. You may request deletion of your data at any time by contacting us.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Withdraw your consent at any time, as easily as you gave it
• Nominate another person to exercise your rights in the event of your death or incapacity
• Lodge a complaint with the relevant data protection authority, including the Data Protection Board of India

9. Cookies

We use only essential cookies required to operate our website. We do not use advertising or third-party tracking cookies. Any analytics we rely on are privacy-preserving and do not track you across other websites. You can control cookie preferences through your browser settings.

10. Children’s Data

Zapid AI’s website and products are not directed at children under the age of 18, and we do not knowingly collect personal data from children. Where any future product is intended for or likely to be used by children, we will implement age-appropriate protections and obtain verifiable parental consent as required under applicable law, including India’s Digital Personal Data Protection Act 2023. If you believe a child has provided us personal data, please contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email (if you are on our waitlist) or by posting a notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact

If you have questions about this Privacy Policy, wish to exercise your data rights, or want to raise a grievance about how we handle your data, please contact our privacy contact for Zapid AI, at privacy@zapidai.ai. You can also reach us via our contact page. We aim to respond to data-related requests within a reasonable period.